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FREQUENTLY ASKED QUESTIONS |
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DOCUMENT IMAGING FAQ’S
Q – What is document imaging?
A – Document imaging is the process of capturing hardcopy documents by scanning to an image and storing digitally on a computer system. Standard paper, faxes, photographs, or handwritten notes are all good candidates for imaging. Once scanned, the digital images are indexed and stored on CD-ROM’s or on the web where they can be quickly retrieved quickly and securely in a few keystrokes.
Q – What types of documents can you image?
A – Any document that is frequently referenced should be scanned. Typically, businesses want to image documents such as medical records, financial records, engineering plans, proposals, contracts, or other business related file.
Q – How are the documents indexed, once digitized?
A – The indexing method is tailored specifically to our client’s needs after a general consultation. Several different methods can be utilized such as keying in each index field, instituting double verify for accuracy, bar-coding, or populating indexes from existing databases.
Q – After documents are imaged, how will they be accessed?
A – DTS’s imaging system provides CD-ROM access, web access, or a combination of the two. A running index for all scanned documents provides quick retrieval and complete accuracy.
Q – How much technical knowledge is needed at a client site?
A – The software to navigate through imaged documents has an easy learning curve. The only requirement is for the user to have a basic understanding how to navigate through a Windows-based application.
Q – What if my information is confidential?
A – DTS understands the importance of confidentiality and is committed to providing our customers with the highest levels of privacy and security. For over 13 years, customers have relied on DTS as their trusted partner in information management. In addition, we strictly adhere to government regulations such as HIPPA and Graham-Leach-Bliley. All our employees are bonded and insured.
RECORDS STORAGE FAQs
DOCUMENT IMAGING FAQs
DOCUMENT DESTRUCTION FAQs
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