FAQs >>
FREQUENTLY ASKED QUESTIONS
RECORDS STORAGE FAQ’S  

Q – What types of boxes/materials do you store?
A –
We store any size box or equipment. Rates are based on the size of the container.  

Q – Do we need to use your boxes for storage of our documents?
A –
No, DTS does not require clients to use our boxes, we simply recommend them to ensure maximum protection of your files. We can use your boxes, if in good condition.  

Q – Do you sell boxes?
A –
Yes, we sell the most durable boxes on the market at competitive prices. Contact us today for a list of prices.  

Q – Are your storage facilities climate controlled?
A –
Yes, all of our document storage areas are climate controlled. We also offer vault storage for added protection of your more sensitive materials.  

Q – What service levels do you offer for access and delivery?
A –
We can provide 1-hour service for immediate delivery requests. All other materials requested are delivered within the same business day.  

Q – How should I prepare boxes for storage?
A –
The key is simply to identify the contents of your containers. This can be accomplished through several different means – contact DTS for the best recommendation for your business.  

Q – Why should I choose DTS for our off-site records storage?
A – Our SERVICE:
Locally owned and operated in the Wilmington area, DTS’s service and commitment to securing our customers information is second to none.

Our BUILDING:
Built solid, with modern brick and block, DTS’s storage facility gives peace of mind against approaching hurricanes or other inclement weather. In addition, with the best in smoke detection, security monitoring, and a gated warehouse, we provide the best in protection against fire or theft.

Our VALUE:
DTS offers the best possible investment for a FULL-SERVICE information management solution. The advantage is that we can provide solutions for every stage of management for your information – from creation to destruction. ….All at competitive pricing!  


RECORDS STORAGE FAQs

DOCUMENT IMAGING FAQs

DOCUMENT DESTRUCTION FAQs




 
2621 Northchase Parkway SE | Wilmington, NC 28405 | Phone: (910) 392-6411 | Fax: (910) 392-6716